About Olume

Olume is a members-only site dedicated to providing members access to top home brands and designers in categories like décor, furnishings, lighting and bedding - at up to 75% off retail.

Mission Statement
Olume.com is a private sale site providing you solutions to enhance your living environment. We offer exclusive pricing, exceptional products, in limited quantities for a limited time! As a member of Olume.com, you receive access to the products of select Brands offered at up to 75% off their normal retail price.

Our sale events start at 9:45 am central time and last from 3 to 7 days. They may start daily or less frequently. Our emails will provide sale event details.

Olume.com is the private sale site of parent company Bellacor.com. Bellacor.com has been an industry leader for over 10 years.

Bellacor com is a one-stop showroom that promises a new way to shop the entire lighting and home furnishings industry from the comfort of your home by providing superior personal service and access to the largest collection of lighting and home furnishings on the web.

Bellacor.com offers access to over 500,000 products from over 800 brands. Consumers can browse the featured items or choose a personal, customized service through its Personal Shopper, Price Quote Service and Project Portfolio shopping services. These services enable customers to find specific products, match competitive prices and manage their building or remodeling projects with the assistance of a Bellacor.com Product Specialist.


Our Sales

Sales will run weekly daily or even hourly (Volume event days for hourly sales) and will last according to the day/time left on each sale page.


  Customer Support

Customer Support Hours:
Mon–Fri, 7 AM - 7 PM CT
Sat, 8 AM - 4 PM; Sun, 9 AM - 5 PM

Payment Options
We accept MasterCard, Visa, American Express, and Discover.
Since we ship from multiple distribution centers, the items on your order may arrive at separate times.

Your order will be charged in full at the time it is placed.

Olume members may use Olume Credits earned to pay for their orders.

Sales Tax
Olume collects sales tax on orders shipped to Minnesota. We do not charge sales tax on any orders shipped to other locations.

Price Information
The strike through price on Olume represents the Manufacturer's suggested retail price or a comparable retail for the item when sold at full value in a store or showroom environment.

Shipping and Delivery

Address Restrictions
At this time, we do not ship to P.O. Boxes or military APO/FPO addresses. Please provide a physical address during checkout.

Alaska and Hawaii Shipments
Olume does not provide service to Alaska and Hawaii customers at this time.
International Shipments
Olume does not provide service to International customers at this time.

Shipping and Delivery

Address Restrictions
At this time, we do not ship to P.O. Boxes or military APO/FPO addresses. Please provide a physical address during checkout.

Alaska and Hawaii Shipments
Olume does not provide service to Alaska and Hawaii customers at this time.
International Shipments
Olume does not provide service to International customers at this time.

Shipping Charges
Parcel products shipping on Olume will be charged based on their retail value. You will see the shipping charges in your shopping cart prior to final check out.

Truck items shipping on Olume are charged based on a separate shipping schedule that will vary based on the product. You will see the shipping charges in your shopping cart prior to final check out.

Expedited shipping is not offered as a standard service.

Truck Delivery Items
Truck items are delivered by truck delivery service, as indicated in the "Shipping Information" section on the product detail page. You are responsible for removing the items off the back of the truck to your home.

Truck deliveries are made Monday through Friday, 8 am - 5 pm. A delivery agent will call you to schedule your delivery. A responsible party, over 18 years of age, must be present to take delivery and sign for the shipment.

Rural delivery is available; however we are only able to deliver to properties with a physical address.

For Truck deliveries, the carrier will require that you sign for the merchandise. Before you sign, it is very important to inspect the delivery carton for visible damage. If the carton has visible damage or there is any reason you are concerned with the packaging or product condition, you will need to write "product damaged" on the face of the delivery receipt. Customers who sign for delivery and do not notate "damage" assume responsibility if merchandise is damaged. Contact Olume within 24 hours of delivery to report the damage. See the Damaged Merchandise section in Customer Support on the Olume website for further details.

Delivery timing
For parcel shipments, the time listed on the product page is the time for our Brand partner to ship the item after order receipt. The transit time for parcel items will include up to 7 days beyond this date.

For truck shipments, the time listed on the product page is the time for our Brand partner to ship the item after order receipt. The transit time for truck items will include up to 2 weeks beyond this date. Truck shipments will be designated with a truck message on the product detail page.


  Return Policy

Olume.com offers products on a "FINAL SALE" basis and others on a return allowed basis.

Products offered on a "FINAL SALE" basis are not eligible for return. These items will be noted on the product page.

For items that can be returned, Olume.com offers a no-hassle return policy. If, for any reason, you are not satisfied with your purchase, return it and Olume.com will promptly refund the cost of your merchandise against the original payment method used on your order (excluding the original shipping cost to deliver the package). Simply follow the instructions below:

1. Returns cannot be accepted beyond 30 days from the original shipping date.
2. All return items must arrive back to Olume.com in resalable condition. Products must be new, unused, unaltered and uninstalled (with no cut or clipped wires, or contact with water.) The items must arrive with the original packaging and accessories. Products not in original condition will not be accepted for return.
3. Items sold in Multiple Quantities must be returned in the minimum multiple quantity they were sold in.
4. Contact Olume.com (Customer Service or toll free at 1-877-723-5522 ) during Customer Support hours for a Return Authorization Number prior to returning the product. Products will not be accepted without a Return Authorization Number.
5. Indicate your Return Authorization Number on the packing slip and include your packing slip with your return.
6. Write your Return Authorization Number on a blank piece of paper and securely tape it to the outside of the package to be returned.
7. Returns must be shipped prepaid and insured directly to Olume.com. If the return is due to an Olume.com error, we will pay for the cost of shipping. Please contact Olume.com Customer Service during Customer Support hours for return authorization and instructions.
8. Shipping charges are not refundable unless item is defective or damaged.
9. You will be credited for your return based on the original method of payment. Inspection of the item may be required before your credit (and any Olume Referral Credits that apply) is processed.
10. Ship Returns to:

Olume Returns
2425 Enterprise Drive, Suite 900
Mendota Heights, MN 55120


Olume.com does not charge restocking fees for items that fit within our return policy guidelines. To ensure you do not get charged a restocking fee make sure your item is in new condition and in the original box, that you are still within the 30 day return window and that you have a return authorization number provided by Olume.com.

Regardless of where your package was shipped from, returns must be delivered to the address above. Returns made to any other address may not be refunded or could result in additional fees.

Handle all returns delicately! Please allow two weeks for your return to be processed.

*Due to the nature of some types of orders, the standard return policy will not apply. Please review the product details to ensure that the item can be returned. Products offered on a "FINAL SALE" basis are not eligible for return.

Exchanges
Purchases are not exchangeable. Products offered on Olume.com are offered at the price listed for a limited time. We cannot exchange an item if you dislike it or if the item arrives damaged. You may return an item which arrives damaged or due to buyer's remorse per the paragraph about returns.

Items cannot be returned if the item is marked FINAL SALE on the product page.

Cancellations
Due to the short leadtimes and expedited nature of shipments through Olume.com, you may not cancel your order. Exchanges are not available. Please do not refuse the shipment as this will result in restocking fees being assessed to you. Please contact Customer Support for return instructions.

Items cannot be returned if the item is marked FINAL SALE on the product page.

Damaged Merchandise
If you receive damaged merchandise, your participation is needed to ensure that we can assist you. Be sure to contact Olume.com within 24 hours of delivery to report the damage. Be prepared to provide a photo of the damaged product if requested by our customer service team. Please keep all packing materials. Olume.com will pay the return shipping fee for products that are received damaged.

***Customer Responsibilities***

For parcel packages, if you are home to sign for the package, please follow the directions associated with signed packages below as similar rules apply to large and small packages.

For Truck deliveries, the carrier will require that you sign for the merchandise. Before you sign, it is very important to inspect the delivery carton for visible damage. If the carton has visible damage or there is any reason you are concerned with the packaging or product condition, you will need to write "product damaged" on the face of the delivery receipt.

Customers who sign for delivery and do not notate "damage" assume responsibility if merchandise is damaged .

If the product itself appears significantly damaged, you may refuse delivery. Please notify Olume.com of refusal so we can anticipate the return and send out a new item.


  Terms of Use

Welcome to Olume.com. Olume provides services to you subject to the following conditions. If you visit or shop at Olume, you accept these conditions. Please read them carefully. Olume reserves the right to modify or change the Terms and Conditions at any time without prior notice to you. Therefore, we recommend that you please read them carefully each time you use this website.

Olume Referral Credits and Special Credit Offers

Olume.com may offer promotions from time to time that grant qualifying members Olume.com Credits with specific expiration dates.

Members can earn Olume.com Referral Credits when invited friends register and buy products on Olume.com.
The amount of the Olume.com Credits earned by a member is based on the current referral credit offer in place on the date that the member's friend confirms registration and buys product on Olume.com.

You can view your Olume.com Referral Credits by logging onto your account. Olume.com Referral Credits will also show in your showing cart during checkout.

Olume.com Credits are applied to your purchase in the order in which they expire. Olume.com Referral Credits expire one hundred and eighty (180) days after the date of issuance.

Olume.com Credits hold monetary value only on Olume.com. Olume.com credits may not be redeemed for cash value. You may apply them toward purchases on Olume.com. Olume.com credits may not be transferred to another member or non-member.

We reserve the right to create new offers, change or discontinue the Olume.com Credits Program without liability to Olume.com for the value of any unused Olume.com credits.

Payment Options
We accept MasterCard, Visa, American Express, and Discover.
Since we ship from multiple distribution centers, the items on your order may arrive at separate times.

Your order will be charged in full at the time it is placed.
Olume members may use Olume Credits earned to pay for their orders.

Sales Tax
Olume.com charges sales tax for product shipped into Minnesota unless a valid Minnesota Exemption Certificate is provided. We do not collect sales or use taxes in all states. For states imposing sales or use taxes, your purchase is subject to use tax unless it is specifically exempt from taxation. Your purchase is not exempt merely because it is made over the Internet. Many states require purchasers to file a sales/use tax return at the end of the year reporting all of the taxable purchases that were not taxed and to pay tax on those purchases. Details of how to file these returns may be found at the websites of your respective taxing authorities. The states where this may be imposed are California, Colorado, Nevada, Oklahoma, South Dakota and Vermont.

Privacy
Please review our Privacy Policy, which also governs your visit to Olume, to understand our practices.

Copyright
All content included on this website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of Olume or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this web site is the exclusive property of Olume and protected by U.S. and international copyright laws. All software used on this site is the property of Olume or its software suppliers and protected by United States and international copyright laws.

Trademarks
OLUME.COM and other marks indicated on our site are registered trademarks or pending registered trademarks of Bellacor.com Inc. or its subsidiaries, in the United States and other countries.

License & Site Access
Olume grants you a limited license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Olume. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Olume. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Olume and our affiliates without express written consent. You may not use any meta-tags or any other "hidden text" utilizing Olume name or trademarks without the express written consent of Olume. Any unauthorized use terminates the permission or license granted by Olume. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Olume so long as the link does not portray Olume, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Olume logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account and password. We may in our sole discretion, terminate or suspend your use or access to all or part of the Site, or your account or membership for any reason, including without limitation, breach of these Terms of Use. If at any time, we notify you that your access to and/or use of the Site or your account is terminated, you must cease and desist from all such access and/or use immediately. If we terminate your use of the Site for any of these reasons or otherwise for cause, we will not refund any fees you may have paid for goods we have shipped. You agree that we will have no liability to you or any third party for termination of your account, User Content or access to the Site.

Submissions to Olume & Affiliated Servers
Any remarks, suggestions, ideas, messages and data submitted by you to Olume through this Website or other Olume-affiliated websites (collectively, the "Messages"") shall be and remain the exclusive property of Olume. You represent and warrant to Olume, and accept responsibility for, the accuracy, appropriateness and legality of the Messages. Your submission of such Messages shall constitute an assignment to Olume of all worldwide right, title and interest in and to all copyrights and other intellectual property rights in the Messages. Olume is entitled to use, copy modify, disclose, distribute and make derivative use of any of the Messages for any purpose without restriction or compensation in any way to you.

Modification of Content
Olume attempts to ensure that the Content on this Website is complete and current. As indicated in the DISCLAIMERS set forth below, Olume does not guarantee that the information contained on this website will not contain errors, inaccuracies or omissions. Such errors, inaccuracies or omissions may relate to price or to product description or availability. Olume reserves the right to correct any error, inaccuracy or omission or to change or update the Content without prior notice to you. Further, Olume reserves the right to refuse or cancel any orders containing any error, inaccuracy or omission, whether or not the order has been submitted, confirmed and/or your credit card has been charged. If your credit card has been charged for the purchase and your order is canceled, Olume shall promptly issue a credit to your credit card. If you are otherwise unsatisfied with your purchase, you may return it to Olume. Please see our Return/Cancellation Policy.

Disclaimers
ALL CONTENT ON THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO, ANY ADVICE THAT MAY BE GIVEN TO YOU OVER THIS WEBSITE, ARE PROVIDED "AS IS" AND ALL USE OF THIS WEBSITE IS AT YOUR OWN RISK. OLUME DISCLAIMS, AND YOU HEREBY WAIVE, ANY AND ALL WARRANTIES AND LIABILITIES OF OLUME, WHETHER EXPRESS OR IMPLIED, ARISING BY OPERATION OF LAW OR OTHERWISE, WITH RESPECT TO THIS WEBSITE AND ANY CONTENT ON THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO, ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; (B) IMPLIED WARRANTY OF NON-INFRINGEMENT; AND (C) CLAIM IN TORT (INCLUDING NEGLIGENCE). WITHOUT LIMITING THE FOREGOING, YOU ACKNOWLEDGE THAT BELLACOR DOES NOT REPRESENT OR WARRANT THAT THIS WEBSITE WILL BE ACCESSIBLE WITHOUT INTERRUPTION OR THAT THIS WEBSITE OR THE SERVER THAT MAKES THIS WEBSITE AVAILABLE ARE FREE FROM ERRORS, DEFECTS, DESIGN FLAWS OR OMISSIONS OR FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

OLUME DOES NOT WARRANT THE ACCURACY, INTEGRITY OR COMPLETENESS OF THE CONTENT PROVIDED IN THIS WEBSITE, INCLUDING ANY ADVICE OR OTHER SIMILAR INFORMATION OBTAINED BY YOU FROM US OR THROUGH THIS WEBSITE. OLUME DOES NOT MAKE ANY REPRESENTATION THAT THE CONTENT PROVIDED IS APPLICABLE OR APPROPRIATE FOR USE IN LOCATIONS OUTSIDE OF THE UNITED STATES.

Olume may display advertising prints for products sold through this website. Olume attempts to display the colors of the products shown on this Website as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of color depends, in part, upon the type of computer monitor used by you.

Unavailability of Site
Olume may alter, suspend, or discontinue this Site in whole or in part, at any time and for any reason, without notice or cost.

International Use
Olume.com is not available for use Internationally. We make no representation that the information on this Site is appropriate or available for use outside the United States. Those who choose to access this Site from outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. You may not use, export or re-export any User Content or any copy or adaptation of such User Content, or any product or service offered on the Site, in violation of any applicable laws or regulations, including, without limitation, United States export laws and regulations.

Severability
If any provision of these Terms and Conditions shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from the remaining Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

Warranties
All products sold by Olume are covered by the manufacturer's warranty. If you have purchased a product from Olume and find it to be defective, please contact Customer Support at 1-877-723-5522 for assistance in processing your claim.

Limitation of Liability
IN NO EVENT SHALL OLUME, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, SUCCESSORS OR ASSIGNS OR OTHER REPRESENTATIVES BE LIABLE, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE-WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, TO YOU OR ANY OTHER PERSON FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES) ARISING OUT OF OR IN CONNECTION WITH ANY USE OF, INABILITY TO USE, OR RESULTS OF USE OF, THIS WEBSITE OR ANY CONTENT ON THIS WEBSITE, EVEN IF BELLACOR OR ITS REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU ARE DISSATISFIED WITH THIS WEBSITE AND THE CONTENT THEREON, OR THE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THIS WEBSITE. SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Links to Third Party Websites
This Website may contain links to other sites that are neither owned nor operated by Olume (although some such sites may have an affiliation with Olume) (collectively, "Third Party Sites"). Such links are provided for your convenience only. Olume makes no representations whatsoever about any Third Party Sites, which you may access through this Website, as Olume, has no control over the content appearing on such Third Party Sites. Moreover, a link to a Third Party Site does not imply and does not constitute sponsorship, endorsement, approval or responsibility for the content on, or the use of, such Third Party Site. No rights to use or copy the information on this Website or the Third Party Site is granted or implied. Please Note: The privacy policies applicable to Third Party Sites may differ significantly from Olume Customer Information Privacy Policy. You are encouraged to review the applicable privacy policies of such Third Party Sites.

Applicable Law
By visiting Olume, you agree that the laws of the State of Minnesota, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and Olume or its affiliates.

Shipping and Delivery

Address Restrictions
At this time, we do not ship to P.O. Boxes or military APO/FPO addresses. Please provide a physical address during checkout.

Alaska and Hawaii Shipments
Olume does not provide service to Alaska and Hawaii customers at this time.
International Shipments
Olume does not provide service to International customers at this time.
Shipping Charges
Parcel products shipping on Olume will be charged based on their retail value. You will see the shipping charges in your shopping cart prior to final check out.

Truck items shipping on Olume are charged based on a separate shipping schedule that will vary based on the product. You will see the shipping charges in your shopping cart prior to final check out.

Expedited shipping is not offered as a standard service.

Truck Delivery Items
Truck items are delivered by truck delivery service, as indicated in the "Shipping Information" section on the product detail page. You are responsible for removing the items off the back of the truck to your home.

Truck deliveries are made Monday through Friday, 8 am - 5 pm. A delivery agent will call you to schedule your delivery. A responsible party, over 18 years of age, must be present to take delivery and sign for the shipment.

Rural delivery is available; however we are only able to deliver to properties with a physical address.

For Truck deliveries, the carrier will require that you sign for the merchandise. Before you sign, it is very important to inspect the delivery carton for visible damage. If the carton has visible damage or there is any reason you are concerned with the packaging or product condition, you will need to write "product damaged" on the face of the delivery receipt. Customers who sign for delivery and do not notate "damage" assume responsibility if merchandise is damaged. Contact Olume within 24 hours of delivery to report the damage. See the Damaged Merchandise section in Customer Support on the Olume website for further details.

Delivery timing
For parcel shipments, the time listed on the product page is the time for our Brand partner to ship the item after order receipt. The transit time for parcel items will include up to 7 days beyond this date.

For truck shipments, the time listed on the product page is the time for our Brand partner to ship the item after order receipt. The transit time for truck items will include up to 2 weeks beyond this date. Truck shipments will be designated with a truck message on the product detail page.


  Privacy Policy

Olume is concerned about your privacy and the security of your personal data. We have made a strong effort to ensure that your personal information is safeguarded. This notice explains our online information practices and the choices you can make about how your information is collected and used. It discloses the privacy guidelines for the Olume.com website. This notice is available on our homepage and on pages where personally identifiable information is requested.
This Privacy Policy applies to Olume.com, it does NOT apply to other websites to which we link. We are not responsible for the Privacy Policies of 3rd party organizations or the content of their sites.
By using Olume, you consent to the collection and use of your information in the manner we describe.


Collected Information
In a few areas on our Web site, we ask you to provide information that will enable us to enhance your site visit or to follow up with you after your visit. It is optional for you to participate.
We receive information from you when you:

1. Sign up to become a member of Olume
2. Place an order
3. Subscribe to regularly scheduled e-mails
4. Sign up for one of our services
5. Participate in a sweepstakes or other promotional offer
6. Provide feedback in an e-mail

We may ask for your name, e-mail address, phone number, address, type of business, customer number, credit card number and expiration date. We may also request personal preference information that is needed to register or subscribe you to services or offers, or make product recommendations.

We may share your information with third parties to perform services on our behalf such as:

• Fulfilling orders
• Delivering packages
• Sending Bellacor marketing communications
• Conducting research and analysis
• Processing credit card payments
• Providing chat functions

There are "email to a friend" features on Olume that allow you to easily share product or other valuable information with your friends. We may retain these e-mail addresses and use them to process reward credits that you may earn when your friends open first time accounts and make purchases on Olume. We may also use these e-mail addresses to facilitate current social networking features on the Site.

Use of Information
Information about our customers is an important part of our business, and we do not sell it to others.
Name, address, phone number, customer number, and credit card information are used to ship and bill orders and for future marketing purposes. In addition, phone number and customer number are used in case there is a problem with your order and customer service needs to contact you. Personal information allows our websites to make product recommendations to you. If you provide us with your e-mail address, you may receive periodic e-mail promotions and special offers.

We also gather data on visitor's movements through our sites. This information is used to improve our service to you and to administer our websites. Data on visitors' home servers is aggregated for internal review. The aggregate information on what pages are visited is used to improve the site content and also for error tracking purposes related to the functioning of the site. Individually identifiable e-mail addresses are not captured or stored for future use, unless you choose to communicate with Olume.com, Inc. by posting a message to Olume.

Olume.com may share information with subsidiaries and affiliates. If you do not want your information shared, simply e-mail Customer Service (type "Do not share with affiliates" in the body of the message) or send a letter stating this preference to:

Olume.com Customer Service
2425 Enterprise Drive, Suite 900
Mendota Heights, MN 55120

In any communication, be sure to include your name, mailing address, and customer account number.
Persons who communicate with Olume.com and therefore supply Olume.com with an e-mail address may receive future communications from us by e-mail. You can unsubscribe at any time by e-mailing your request to Customer Service. Simply state, "Do not email" in the body of the message.
Finally, please note that we also offer links to other third party sites and services. Be aware that these outside parties operate under their own privacy and security policies, and Olume.com has no responsibility or liability for these independent policies or actions. All internal/external Olume.com parties, such as employees, agents, and contractors are similarly bound by these privacy and security policies.

E-Mail
If you provide Olume with your e-mail address, you may receive e-mails from us. If you do not want to receive marketing or promotional e-mails from Olume, please click here. You may still receive e-mails from us if you have requested them through one of our site services such as Personal Shopper, Price Quote or Product Specialist. If you decide not to receive emails from Olume.com, you will not receive notices about the Sales or Sale Events. You will be responsible to check the sites. We are not responsible to honor past sale pricing or special products if you miss a sale or an event.

Third Party Policy
Third Party Marketing is defined as a company that has no direct relationship with Olume.com customers. Third parties will not contact you as a result of your subscribing to our e-mail newsletter and promotions lists except through advertisements within the newsletters themselves.

We use a third-party service provider to serve ads on our behalf across the Internet. They may collect anonymous information about your visits to our Web site, and your interaction with our products and services. They may also use information about your visits to this and other Web sites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major web sites. If you would like more information about this practice and to know your choices about not having this anonymous information used by our third party service provider, please click here.

Commitment to Data Security
Olume.com is committed to the security of information collected on our sites. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Electronic Security
Private account information is located behind a firewall; it is not directly connected to the Internet. Information behind the firewall on the customer server is not available to unauthorized computers. The firewall is a recognized industry standard.

Cookies
At Olume.com, we may use cookies to help us provide you with a fast, convenient shopping experience at our online store. A cookie is a data element a website sends to your browser. It is stored on your computer hard drive and tells a website that a previous visitor has returned. It doesn't automatically give personal information about you, like your e-mail address or name.

If you want to give us personal information through registration, then a cookie will help us deliver content based on your interests and preferences. Cookies also help us monitor whether our websites are functioning properly and to perform site traffic analysis.

Encryption
Encryption is a process by which we use software to scramble sensitive information while it is in transit to Olume.com. We use Secure Socket Layering (SSL). SSL technology is the industry standard for secure online transactions. It is based on a key that has two different parts: public and private.

The public part of the key is distributed to those you want to communicate with. The private part is for recipients' use only. When you send personal information to us, you use our public key to encrypt your personal information. That means if your information is intercepted during the transmission, it is scrambled and very difficult to decrypt. Once we receive your encrypted personal information, we use the private part of our key to decode it.

Commitment to Children's Privacy
Protecting the online privacy of the very young is especially important. For that reason, Olume.com voluntarily complies with the Children's Online Privacy Protection Act of 1998 and the US Federal Trade Commission's Children's Online Privacy Protection Rule. (16 C.F.R. Part 312). We neither collect nor maintain information at our site from those actually known to be under the age of 13, nor is any part of our sites directed to children under the age of 13.

Privacy Policy Changes
If we decide to change our Privacy Policy for the Site, we will post the revised Privacy Policy here so that you will always know what information we gather, how we might use that information and whether we may disclose it to anyone. Your continued use of the Site indicates your assent to the Privacy Policy as posted.

Contact Us
For additional information about our privacy policy and information maintained about you, please contact us at the following addresses. In any communication, be sure to include your name, mailing address, and customer account number.

E-mail: Customer Service
Call: 1-877-723-5522
Mail: 2425 Enterprise Drive, Suite 900
Mendota Heights, MN 55120